Privacy Policy
Effective Date: February 9, 2026
Last Updated: February 9, 2026
Site: esus.ai (the “Site”)
Operator / Data Controller: ESUS LLC (“we,” “us,” “our”)
Privacy Contact: web@esus.ai
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Site and related services (collectively, the “Services”).
Plain-English Summary
- We operate this Site with a privacy-first, data-minimization approach.
- We host on Cloudflare Pages and rely on Cloudflare for security and delivery.
- We may use Rybbit analytics in privacy-protective mode (no fingerprinting, no session replay, no URL parameter tracking, and daily rotating salted IDs).
- We strive not to identify users and avoid cookies except Cloudflare’s essential security/operational use cases.
- ESUS LLC builds multiple products. Product-specific privacy policies may apply and control for each specific product.
1) Who We Are
Operator/Data Controller: ESUS LLC
Email: web@esus.ai
2) Scope and Product-Specific Policies
This policy applies to esus.ai and related Services unless a specific app, product,
tool, or website operated by ESUS LLC publishes its own privacy policy.
If a product-specific privacy policy conflicts with this one, the product-specific privacy policy controls for that product.
3) Information We Collect
We apply data minimization: we collect only what is reasonably necessary to operate, secure, and improve the Services.
A) Information you provide directly
- Contact details and message content when you email us.
- Data you choose to submit through forms (if forms are enabled).
- Verification details for privacy rights requests.
B) Information collected automatically (technical + security)
- IP address and request metadata processed by Cloudflare for routing, security, and anti-abuse.
- Browser/device type, timestamps, referrer, and requested resources.
- Security events (rate limiting, bot filtering, challenge events, and abuse monitoring).
C) Analytics data (Rybbit, when enabled)
- Used for aggregate usage insights, performance improvements, and UX decisions.
- Configured with privacy-protective settings, including:
- Session Replay: OFF
- Web Vitals Tracking: OFF
- Error Tracking: OFF
- URL Parameter Tracking: OFF
- Fingerprinting: OFF
- User ID Salting: ON (daily rotating key)
D) Third-party destinations and links
- We may link to third-party tools or sites. Once you leave our domain, that third party’s privacy policy and tracking practices apply.
E) Sensitive data warning
Do not submit sensitive or confidential information (payment card numbers, passwords, government IDs, medical records, or trade secrets) unless explicitly requested in a secure, authorized workflow.
4) How We Use Information
- Operate, maintain, and secure the Services.
- Respond to messages, support inquiries, and legal requests.
- Detect, prevent, and investigate abuse, fraud, and attacks.
- Analyze aggregate usage to improve performance and usability.
- Comply with legal obligations and enforce our Terms of Service.
- Administer business records, audits, and dispute handling.
5) Legal Bases (EEA/UK and Similar Jurisdictions)
| Processing Activity | Legal Basis | Purpose |
|---|---|---|
| Cloudflare infrastructure/security | Legitimate Interests | Site delivery, anti-abuse, DDoS mitigation, and reliability |
| Rybbit analytics (if enabled) | Legitimate Interests | Measure and improve site performance with minimized tracking |
| Support and contact emails | Consent / Legitimate Interests | Respond to requests you initiate |
| Compliance and legal requests | Legal Obligation / Legitimate Interests | Meet legal duties and protect legal rights |
Where consent is required by law, you may withdraw it prospectively by contacting web@esus.ai.
6) Cookies, Local Storage, and Similar Technologies
We aim to minimize cookies and identifiers. We do not intentionally run cross-site advertising trackers on this Site.
- Cloudflare may set strictly necessary cookies for security and platform operation (for example, bot mitigation/challenge flows).
- If third-party tools are embedded or linked, those tools may use their own storage/cookies per their policies.
7) Sharing and Disclosure
We may share information:
- With processors/providers that support hosting, security, analytics, and operations.
- If required by law, subpoena, court order, or government request.
- To protect rights, safety, security, or investigate fraud/abuse.
- In connection with a merger, financing, asset sale, or corporate restructuring.
We do not sell personal information for money in the traditional sense.
8) Service Providers
Cloudflare: Hosting, CDN, edge compute, and security controls.
Rybbit (optional): Privacy-oriented analytics for aggregate reporting.
9) Data Retention
We retain data only as long as needed for the purposes described above.
| Data Type | Typical Retention | Reason |
|---|---|---|
| Contact/support messages | Up to 24 months | Support, legal recordkeeping, and dispute handling |
| Analytics events (if enabled) | Up to 24 months | Trend analysis and performance improvement |
| Cloudflare security logs | Per Cloudflare policy/configuration | Security monitoring and abuse prevention |
| Backups containing deleted data | Up to 30 days | Backup lifecycle and technical propagation |
10) Security
- TLS/HTTPS for data in transit.
- Cloudflare edge protections and request filtering.
- Access controls and least-privilege internal practices.
- Periodic review of retention and processing footprint.
No internet service can be guaranteed 100% secure.
11) Your Rights and Choices
Depending on your location, you may have rights to request:
- Access, correction, deletion, restriction, or objection.
- Data portability where applicable.
- Withdrawal of consent where processing is consent-based.
To submit a request, email web@esus.ai with subject “PRIVACY REQUEST” and include your jurisdiction and request type. We may require identity verification before completing requests.
California residents may have rights under CCPA/CPRA. EEA/UK residents may lodge complaints with a supervisory authority.
12) International Transfers
Data may be processed in the United States and other jurisdictions where our providers operate. Cross-border transfer safeguards are handled by relevant provider agreements and legal mechanisms.
13) Children’s Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
14) Disputes, Changes, and Contact
Privacy-related disputes are subject to the dispute-resolution framework in our Terms of Service, including pre-litigation notice and arbitration provisions where permitted.
We may update this Privacy Policy periodically by posting an updated version with a new “Last Updated” date.
Privacy, legal, and general inquiries: web@esus.ai